FAQ
Questions,
answered.Everything about the lessons, paying and getting access. Can't find your answer? Write to us.
The lessons
Is it suitable for beginners?
Yes. The lessons work for beginners but also include some advanced methods. If something isn't clear, send us a message.
Single lesson or the Complete course?
Single lessons cost 25 € (Editing & recording 39 €). YourWay Complete gives you all 14 lessons for 149 €. Buying the 7 singles one by one would cost 189 €.
Buying & access
How do I pay?
Pick a lesson, click Buy and pay through the secure FAPI checkout.
Where do I find my lessons?
Sign in and open My account. Every lesson you bought is there, ready to watch.
Can I get a refund?
You have 14 days to withdraw from an online purchase, unless you agreed at checkout that access starts immediately and confirmed you lose the right to withdraw. In that case the right ends once your lessons are unlocked. If a lesson doesn't work or doesn't match its description, write to us and we'll fix it or refund you. The details are in our terms and conditions.
Help
What if I have technical problems?
Send us a message or an email and we'll sort it out as quickly as possible.
Still stuck?
Write to [email protected] or use the contact form.
